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Industry Project@BolTech Solutions

Docomi

A comprehensive AI-powered customer support and knowledge management SaaS platform for enterprises. Features multi-source document ingestion, automated workflows, and real-time chat integration with advanced AI capabilities.

Docomi project screenshot
July
2025

July 2025 - October 2025

Duration

Tech Stack

React
TypeScript
Vite
Supabase
Nest.js
PostgreSQL
Tailwind CSS
shadcn/ui
Zustand
Docker
Stripe API
Git
Github

My Role

Full-Stack Developer

Features

  • Multi-tenant SaaS architecture with tenant isolation
  • Role-based access control with granular permissions
  • Multi-source document ingestion (SharePoint, Notion, Zendesk, HubSpot)
  • AI-powered response suggestions with RAG pipeline
  • Model Context Protocol (MCP) server integration
  • Real-time chat widget with customizable appearance
  • Visual workflow designer using React Flow
  • Semantic search with pgvector embeddings
  • Multi-channel support (Web Chat, Email, Slack)
  • Slack workspace integration with bot functionality
  • Two-factor authentication (2FA) support
  • Automated workflow designer with AI agent nodes
  • Subscription management with Stripe integration
  • Docker deployment with Azure ACR support